Oasis Day Spa Cancellation Policy:

Cancellation Notice:

We understand that unforeseen circumstances may arise, and you may need to cancel or reschedule your appointment. We kindly ask for a minimum of 24 hours’ notice for any changes to your scheduled appointment.

Late Cancellation / No Shows:

1. Appointments cancelled with less than 24 hours’ notice or clients who do not show up for their scheduled appointment will be charged Full price.
2. Cancellation between 24 hours’ notice and 48 hours’ notice will be charged half price (50%).
3. Cancellations after 48 hours up to a week will be 10% of the full price.

Rescheduling:

Clients are welcome to reschedule their appointments without incurring any additional charges, provided that the request is made at least 48 hours before the original appointment time.

Group bookings and Packages:

For group bookings and spa packages, a longer cancellation notice may be required, and specific terms will be communicated at the time of booking.

Enforcement:

Oasis Day spa reserves the right to enforce the cancellation policy to ensure the fair treatment of both clients and therapists, as well as the efficient scheduling of appointments.